A Proud Moment for Truly Desi!
Being a part of the Retail Technology Conclave 2022 organized by The Retailers Association of India where a discussion was held on how to crack the code to succeed at D2C.
Truly Desi is at a stage where the team is strongly focusing on providing an impeccable customer service and hence having a discussion over recent successful D2C Brands and the elements of being seamless at customer service will be really helpful to build a strong Customer Relations Department for us.
There is a history of success when exactly required technology is added to the traditional Business ways. Our Truly Desi Daily Application has been one of the best solutions to add an automated system to the business to grow and we hope to come up with more helpful tech for smooth functioning.
We aim towards a sustainable agro-ecosystem that provides pure and organic foods as well as ensures soil & water conservation and reduced pollution along with a flawless and tech-enabled Customer Service System. And hence it’s always great to have a heads up about the Do’s and Don’ts when running a D2C business. The insights of all the panel members on today’s Conclave will be helpful in our future Journey as everyone has their own set of ideas and ways that might have failed or succeeded but contributed to their learning and growth.